UXLabs Certified Usability Testing Professional (UCUTP)

Usability testing is used to uncover potential problems in websites and applications that prevent users from completing their goals. When users find that interacting with a product is confusing or inefficient, they become frustrated and may decide to abandon a website or application in search of a better option. Usability testing helps identify the issues that may exist in products and allows stakeholders to find solutions that improve their users' and customers' experiences as well as meet their business goals.

Some questions usability testing helps answer are:

• Can my customers easily find what they are looking for?
• Are users understanding what we do or offer as a company/organization?
• Is my website or application clear, concise, and overall user-friendly?

While the value in usability testing is obvious, many companies will do without testing since it's a costly endeavor. However, it's possible to conduct quick and low-cost testing at various points in your product's lifecycle. The UXLabs Certified Usability Testing Professional will help you learn the basics behind the science of testing and equip you with the tools and resources you need to run your own usability test study.

Training Overview

This is a project-based course designed to provide you with the knowledge and practical experience of usability testing.

In this course, you will learn usability testing principles and strategies for planning and conducting a test in a usability lab. Once the basics are established through early class meetings and online discussion, you will focus your efforts on working with your team to plan, prepare, and conduct a usability test, then analyze and present the results in a written report, oral presentation, and highlights tape or embedded video clips.

Objectives

Upon satisfactory completion of the course, students will be able to:

• Understand the basics behind usability testing.
• Understand various usability testing methods - lab-based, remote and participant environment
• Understand and explain Mobile Usability testing
• Conduct usability testing for web sites, web applications and mobile applications
• Collaborate successfully as a team to plan a usability test
• Identify the tools and resources required to conduct a usability test.
• Discuss low-cost participant recruiting tips and test facilitation techniques.
• Practice the creation of user test scenarios and tasks.
• Learn how to review, analyze and present your usability study data.
• Demonstrate the ability to conduct an effective usability test, based on a test plan
• Analyze the results accurately and coherently
• Present the results in effective oral and written forms

Approach

We follow a very interactive approach for all our trainings with examples, practical and lab based exercises. We use the following aids for training

• Presentations
• Audio
• Video
• Flash Cards

Practical, Hands-On Learning

Structured around a running set of project exercises and assignments, the course is organized to emphasize practical application of concepts. Each topic is presented and then immediately applied to a team exercise that is a real-world application carefully crafted for learning the course topics. This dynamic, interactive, hands-on approach instills in participants a broad base of how-to-do-it knowledge that can be immediately applied in their work situations. By the end of the course, each attendee has participated in all major activities for designing and evaluating a usable interface. Based on participant feedback, these assignments and exercises are one of the favorite features of this course.

Assessment:

Every week assessment in the form of quiz, discussion question, long and short answers, multiple choice questions wil be scheduled in order to test the knowledge. Throughout the training unit/mock test would be conducted which will help you clear your final exams.

Course Schedules

Cost and Registration

Please contact us for information on pricing and registration details